Pass on customer enquiries
Save agreed form fields to a spreadsheet and notify the person responsible. Your team keeps control of reviewing and responding to the request.
n8n · Workflow automation · Small businesses
An enquiry arrives through a form, is copied into a spreadsheet and passed on by email. n8n can connect recurring steps like these. LEXERNO starts with one manageable process, available integrations and a documented handover for your business in Germany.
Save agreed form fields to a spreadsheet and notify the person responsible. Your team keeps control of reviewing and responding to the request.
Transfer agreed information between suitable tools using available standard integrations, instead of copying the same fields manually.
If you need n8n support for a single workflow, we first clarify its trigger, expected result and required access. A small scope makes responsibilities easier to define.
The entry offer covers one defined workflow with up to three steps and two available standard integrations. The quote specifies how steps are counted and which systems are involved.
from €790
One-time setup
Optional support from €79 /mo
You provide the required access. Runs on your account; hosting and tool licences are separate. Optional support covers status checks and failure alerts; changes are quoted separately.
Discuss your workflowStarting prices apply to the described standard scope. Extra pages, languages, bespoke design and further integrations are quoted separately. We agree on the final price in writing before work begins.
No VAT is charged (Small Business Regulation § 19 UStG).
A possible starting workflow for customer enquiries. This is a process example, not a published client case study with measured savings.
An existing form sends the agreed fields to the workflow. We check the data format and necessary access.
The enquiry is written to the agreed spreadsheet through an available standard integration.
An email notifies the person responsible. A failure notification is configured for an unsuccessful run.
This example assumes a suitable form or available trigger; building a new form or website is not automatically included. We check whether your systems fit the limit of three steps and two standard integrations before quoting.
We first describe what starts the workflow: a form, an available webhook or another agreed trigger. Then we specify which information goes where and what a successful run looks like.
Branches, approval loops, multiple data sources and custom interfaces may exceed the entry scope. We quote that work separately rather than treating every process as a simple connection.
For each connection, we check whether your account, subscription and permissions provide the required API or standard integration. You supply the necessary accounts and access.
Closed systems cannot always be connected directly. Email, PDF, CSV or a manual handoff may be suitable alternatives where direct access is unavailable; their scope is assessed separately.
We test the agreed workflow with representative examples, including the normal run and relevant failures, such as missing required fields or an unavailable destination.
We agree on who receives failure alerts and how the work continues. Where retrying could create duplicate entries, the handling needs to be clarified before launch.
The workflow runs on your account. Hosting, n8n operation and external tool licences are separate costs and are clarified before setup.
You receive the agreed documentation and a handover walkthrough: what starts the workflow, how access is managed and who is responsible if something fails.
Setup starts from €790. Optional support from €79 per month covers status checks and failure notifications within the agreed scope.
New steps, changed data fields or extra systems are extensions quoted separately. Monitoring does not include an unlimited allowance for workflow changes or incident handling.
Moving defined fields or sending notifications can often be handled with clear rules. A language model is not automatically needed for those tasks.
If you want to interpret unstructured text or draft a response, we assess an AI step separately, including its data, running costs and the human review it needs.
You describe your goal. We clarify scope, content and required access.
We agree on deliverables, price, ongoing costs and a schedule before work begins.
We set up the solution, test the agreed process and work through the agreed revisions.
You receive the agreed access, documentation and a walkthrough. Support is available within an agreed scope.
LEXERNO starts from €790 for one defined workflow with up to three steps and two available standard integrations. Setup, failure notifications, functional testing, documentation and a handover walkthrough are included. We agree on the final requirements in writing.
No. Support from €79 per month is optional and covers status checks and failure notifications. Hosting and tool licences are separate; changes are quoted separately.
That depends on available interfaces, your subscription and permissions. We do not promise a connection before checking them. Custom APIs, booking logic and complex CRM processes are not automatically part of the starting offer.
No. The workflow runs on your account, with hosting and external licences separate. We clarify the services needed and responsibilities before implementation.
Failure notification and functional testing are included in setup. We define who acts on an alert and whether it is safe to repeat a run. Optional monitoring does not replace separately agreed incident handling.
That depends on your process. Useful measurements include the number of enquiries, the time spent copying them and the review work that remains. We do not guarantee time or cost savings without a measured starting point.
What information arrives, where do you copy it and which tools do you use? A short description is enough for an initial review. Do not send passwords or API keys through the contact form.
Discuss your workflow