AI assistant · Website · Customer enquiries

An AI website chatbot for common questions and clearer enquiries

Visitors ask about your services, how you work and what to do next. A website assistant can answer from your approved business information and summarise an enquiry for your team. You review the request and decide what advice or quote to provide.

Discuss your AI assistant Services & Pricing

When a website assistant can help

The same questions come up

You have reliable answers about your services, opening hours or required information that visitors should be able to find on the website.

Enquiries need more context

The assistant asks for agreed details, such as the requested service and goal, then sends a summary to one email address.

Your team makes the decisions

The assistant helps visitors understand the next step. Binding quotes, unusual cases and business decisions stay with you.

What does an AI website chatbot cost?

The entry offer combines setup with mandatory monthly operation. The monthly service covers the agreed reply allowance, technical checks and limited knowledge updates.

AI Assistants

from €990

One-time setup

Plus €99 /mo

One website and one language
Approved knowledge base: up to 15 text pages, 30,000 characters in total
Enquiry collection and handoff to one email address
Up to 1,000 AI replies per month
Operation, technical checks and up to 30 minutes of knowledge updates per month

Email handoff is included. Mailbox access, bookings, CRM actions and other channels are separate. Extra usage and extensions require agreement.

Discuss your AI assistant

Starting prices apply to the described standard scope. Extra pages, languages, bespoke design and further integrations are quoted separately. We agree on the final price in writing before work begins.

No VAT is charged (Small Business Regulation § 19 UStG).

Example: from a question to an enquiry you can review

A possible workflow for a service business. We agree on the questions, data fields and handoff before implementation.

A visitor asks whether your service fits their needs. The assistant answers using the information you have approved.
It asks for the agreed enquiry details and necessary contact information. The visitor can request that the enquiry be passed to your team.
A summary goes to the agreed email address. You review the details and respond personally.

This is a proposed use case. The current LEXERNO demo answers questions; it does not send emails, save enquiries or submit projects. Please use our contact form for your own request.

Approved knowledge shapes the answers

You supply and approve information about your services, processes and common questions. The entry scope covers up to 15 text pages with a maximum of 30,000 characters in total.

We define the topics the assistant may answer and when it should refer visitors to your team. Missing information should not be replaced with invented prices, commitments or conditions.

Use relevant information and test the answers

The assistant is connected to a knowledge base built from your approved materials. Whether targeted document retrieval, such as RAG, is needed depends on the amount and structure of the content.

Before handover, we test common questions, incomplete information and requests outside the agreed knowledge. AI can still make mistakes; sensitive or binding answers need personal review.

One website and a defined email handoff

The entry offer covers one website and one language. It includes collecting the agreed enquiry details and handing them to one email address.

It does not include reading your mailbox, confirming bookings or updating a CRM. WhatsApp, other channels, additional languages and complex integrations require separate assessment.

Monthly operation and knowledge updates

Setup starts from €990, with a mandatory €99 per month. This includes up to 1,000 AI replies monthly, operation, technical checks and up to 30 minutes of knowledge updates per month.

Extra usage and extensions require prior agreement. Changes to your services or prices need to be reflected in the approved knowledge so the assistant does not keep using outdated information.

Agree on data and access before launch

We clarify which details an enquiry actually needs, which providers process the data and who may access it. Unnecessary personal documents should not be added to the knowledge base.

Storage, deletion periods, provider selection and required privacy documents must fit the specific use case. The offer does not provide a blanket legal approval for every application.

A contact form may be enough

If visitors only need to leave a name, contact details and a message, a clear form may be sufficient. An assistant is more useful when recurring questions and a defined enquiry process need conversational guidance.

We review that need first. A fixed set of fields may be better handled by a form and a simple workflow, without an AI conversation.

From your goal to a working solution

Understand Your Needs
You describe your goal. We clarify scope, content and required access.
Receive a Fixed Quote
We agree on deliverables, price, ongoing costs and a schedule before work begins.
Build and Test
We set up the solution, test the agreed process and work through the agreed revisions.
Handover and Launch
You receive the agreed access, documentation and a walkthrough. Support is available within an agreed scope.

Questions about the AI assistant

What is included in the starting offer?

Setup from €990 plus a mandatory €99 per month: one website, one language, up to 15 text pages totalling 30,000 characters, and up to 1,000 AI replies monthly. Operation, technical checks and up to 30 minutes of knowledge updates per month are included.

Can the chatbot use my own business information?

Yes. We use your approved service information and answers, with agreed topics and limits. A knowledge base helps provide relevant information but does not guarantee error-free AI responses.

Can it send customer enquiries to my email?

The offered client project includes handing agreed enquiry details to one email address. The current informational demo on LEXERNO does not perform that step. Use our contact form to reach us.

Does the offer include WhatsApp, bookings or CRM actions?

No. The entry scope covers the website and the described email handoff. Other channels, mailbox access, bookings and CRM actions require a separate review of access and requirements.

What happens above 1,000 AI replies per month?

Extra usage and extensions require agreement. We specify how the allowance is handled and the next steps before launch. Unlimited usage is not included in this offer.

Can the assistant issue a binding quote?

It can explain published starting prices and collect information for an enquiry. You or your team prepare a binding quote after reviewing the project. The assistant should not invent individual price commitments.

Which questions should your assistant answer?

Send us your website link, a few typical customer questions and the handoff you need. Tell us which language your visitors use. We will check whether the approved knowledge and entry scope fit your process.